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Existing Users:
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| If you have previously established your PIN, access your account by using the button below.
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Please read through all of the following sections to verify that you have everything you need to begin accessing your Selected Funds account online! When you have read through this page, click on the "New Users" button on the bottom of this page to continue.
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Most shareholders will be able to process the following transactions:
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- View Fund Share and Dollar Balances
- Purchase shares into an existing account (requires banking instructions)
- View History Transactions
- Redeem shares via check to the address of record
- View Dealer Information
- Redeem shares to your bank account of record
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- View Previous Year Tax Summary
- Exchange shares between existing accounts with the same registration
- Order a Previous Year Duplicate Tax Form
- Change the Address of Record
- Order a Year-to-Date Duplicate Account Statement
- Order Checks
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How do I establish online access to my account?
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- Verify that your web browser is 128-bit capable (more information below).
- Make sure you have your account number and social security number handy. You will also need the name of the Selected Fund(s) in which you invest. This information is found on your most recent statement.
- Read and agree to the "Terms and Conditions" each time before you sign in to your online access.
- If you are a first-time user, you will need to create your PIN, or Personal Identification Number on the Account Selection screen. Each time you log onto the Account Access system you will need to enter the PIN you created. Do not provide your PIN to anyone.
- Once you establish your PIN, you will have immediate access to your Selected Funds accounts. You may use your fund name, account number, social security number, and PIN to access your account online. You may change your PIN at any time.
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What software do I need to access my account online?
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In order to access your account online, your web browser must be capable of utilizing 128-bit encryption. Contact your browser's manufacturer to ensure that the version you using is 128-bit capable. If you use Microsoft Internet Explorer or Mozilla Firefox, or Apple Safari, you may download the 128-bit versions from their websites (click on the links above to go directly to the download sites for either manufacturer).
We recommend that you update your browser to the most current version available, as older versions (Netscape Navigator versions 4.05 and earlier and Microsoft Internet Explorer for Macintosh version 4.01 and earlier) contain a security component that is set to expire at the end of 1999 (not a Y2K issue).
It is extremely important that you utilize the most current browser available due to the expiration of this security component. Without it, the security of your data transmission cannot be ensured.
To ensure easy and secure access to your accounts, use the 128-bit encrypted version of Netscape Navigator 4.08 or above, or Microsoft Internet Explorer 4.51 and above. If you use America Online®, go to keyword: 128 BROWSER.
If you experience problems downloading or installing the 128-bit version of your browser, contact your browser manufacturer for support.
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How secure are online transactions?
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Access to your account is available only through a web browser capable of utilizing 128-bit strong encryption for secure financial transactions. The Selected Funds online account access system utilizes advanced security technology to ensure secure connection to your account. As an additional security measure, a confirmation letter will be mailed to the address on record in 5 - 7 business days from the date you established your Personal Identification Number (PIN). For security reasons, our system permits three attempts to enter your PIN. If you incorrectly enter your PIN three times, the system will suspend your PIN. If this happens, call our customer service department at 1-800-243-1575 between the hours of 7:00 a.m. and 4:00 p.m. MST, Monday through Friday.
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What if I have a question or problem?
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- If you forget or disable your PIN, you may contact our customer service department. A customer service representative will require that you provide additional security information before re-establishing your online access. For your security, The Selected Funds will send a confirmation letter to the address of record anytime you forget your PIN and wish to re-establish access.
- If you have difficulty processing a transaction, an error message will instruct you to re-process the transaction or correct certain information. If you encounter additional problems, you may contact our customer service department. Please note the error number you receive and provide that information to customer service when you call. Each of our customer service representatives is trained to assist you with your online access.
- If for any reason, you wish to discontinue or prevent online access to your account, you may contact the customer service department. A customer service representative will suspend your online access until further notice. If you wish to re-establish access after this request, you will need to provide a letter of instruction signed by all account owners and verified with a medallion guarantee.
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How do I contact Selected Funds Customer Service?
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- Telephone: You may contact our customer service department during NYSE business days between the hours of 7:00 am and 4:00 pm Mountain Time.
- Mail: You may provide written instructions to our service agent at: Selected Funds, P.O. Box 8243, Boston, MA 02266; or by courier at: Selected Funds, 30 Dan Road, Canton, MA 02021.
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